How do I do an
NSF (non sufficient funds) on a tenant?
Step
1: Click Household
Register from the menu bar.
Step
2: Find the
tenant you need to charge NSF fee for and highlight
their name. Click Next
Step
3: Select
the payment you wish to apply the NSF fee to and
Click NSF
 The NSF option is only available
for check payments.
Step
4: Enter the
NSF fee and click Yes
Result:
A NSF charge and an adjustment for the check amount
are added to the household register.
Step
5:
Click Done to exit the Household Register
I input a payment
to the wrong deposit, how can I correct it?
A:
Click on the Deposit Button on the AR Sidebar.
Click on the deposit that you input the payment
on, then click Next. Click on the person's
name that you input the payment for, then click
Delete. After the payment has been deleted,
then find the right deposit and apply the payment
to it.
The
rent for a tenant is not showing the right amount.
A:
Rent pulls from the lease, so if the rent is showing
up for the wrong amount, then the lease is the
first place to check. Click on the Tenant
button to bring up the Tenant List. Double
Click on the person's name. Go to the bottom
of the screen (Occupancy Period - Leases).
Find the most current lease and check to see what
the amount is. If it has the wrong amount
- click on it - click Edit and then correct the
amount and resave.
The
following reports can be found in the Accounts
Receivable module:
Step
1 Select
Report, Accounts Receivable
from the menu bar.
Step
2 Select the Report you
wish to print
|
REPORT |
DESCRIPTION
|
|
Aged Past Due Report |
This
report will print an aging report of accounts
receivable. |
|
Collections Worksheet |
This
report will print a listing by charge code
for collections received by the tenant.
This report will list all rent that should
be collected next month and any rent that
is past due from the current month. |
|
Deposit Register |
List
all transactions associated with a deposit. |
|
General Ledger Transfer |
This
report shows transactions that need to be
transferred to your accounting program for
a specified date range. |
|
Gross Potential Rent |
This
report lists the potential total amount
of rent payments available, based on all
the property units being occupied.
|
|
Household Register |
List
the ledger for all tenants. |
|
Late Rent Fee |
This
report prints a listing of all tenants that
are late on the current month's rent charge. |
|
MTD Collection
|
List
all transactions associated with a deposit. |
|
MTD Tenant Summary |
The
report prints the tenant’s name, list of
all charges, beginning balance, current
charges, payments and adjustments, and the
tenant ending balance. |
|
MTD Transactions |
The
MTD Transactions Report will print all transactions
(charges, payments, credits, and adjustments).
|
|
Past Due Report |
A
report of all current residents that owe
money. |
|
Prepaid Rent Report |
A
report showing tenants with future rent
charges that have any credit or payment
applied to them. |
|
Rent Roll |
This
report prints the tenant’s name, unit number,
rent information, move in date and lease
expiration date.
|
|
Security Deposit |
This
report prints a listing of all tenants and
applicants that have security deposit charges
and payments and any amount of their deposit
that has been paid, refunded or forfeited.
|
Step
1 Select AR, Add/Edit
Recurring Transactions from the menu bar.
Step
2 Select the tenant you
would like to apply a recurring transaction and
click Next.
Result:
Tenant current recurring charges will display.
Step
3 Select Add
Step
4 Select the type of transaction
you would like to reoccur.
Result: Additional fields become available depending
on which transaction type you choose. If you select
credit, adjustment or payment, the type of charge
you want to apply this to will also need to be
selected.
Step
5 Enter the date of the
transaction and the number of periods you would
want this transaction to recur.
Step
6 Enter the amount of the
transaction.
Step
7 Click the “Save and close” button.
These recurring transactions will be created when
the Charge Rent function is performed.
|
